Build A Database of Contractors

​Finding a contractor is easy.  Finding a quality and affordable contractor is much more difficult.  Once you find a “keeper,” you should nurture and build a mutually beneficial relationship.

How to Build A Database of Contractors
By Pierre Mouchette | Real Property Experts LLC

Finding Quality Contractors
Finding a contractor is easy.  Finding a quality and affordable contractor is much more difficult.  Once you find a “keeper,” you should nurture and build a mutually beneficial relationship.  Your success and overall profit are partly dependent on your ability to offer a well-maintained and appealing product.
 
The Secret to Keeping Quality Contractors
Once you find these contractors, the secret to keeping them is to build a trust relationship.  Despite what you think, excellent contractors do not need your business.  If they are affordable and do great work, they will be some of the busiest people you will meet.
 
From a Landlord’s Perspective
When reviewing contractors, consider these factors:

• Did they show up on time (or at least within the estimated window)?
• Did they show confidence and pride in their work?
• Were they competitively priced?
• Did they treat your property with respect?
• Were they willing and able to coordinate with your tenants to make the repairs?

 
From a Contractor’s Perspective
Remember, contractors, are also reviewing you.  Contractors and maintenance specialists do not get enough credit for the work that they do.  Have you ever considered the questions that the contractor is thinking about you?
 
When they perform a job for you, they are often asking themselves

• Am I going to get paid immediately, or is the check going to bounce?
• Am I being shown respect and appreciation for my work, or will they treat me like dirt?
• Will the owner send me referrals and repeat business?

 
Ways to Build Trust
To build a trustworthy list of contractors, remember to do the following

• Always greet them with respect.
• Be honest with them – you can negotiate, but do not lie or use any manipulation techniques.
• Thank them multiple times for responding to the service call.
• Offer them multiple non-alcoholic drinks while they are working, and perhaps a snack.
• Tell your friends, family, and associates about your favorite contractors.  Generate referrals for them.
• Give great reviews on Yelp.com whenever deserved.
• After you have worked with them a few times, get to know them and ask about their health and family.