Online Purchases From the TSI STORE
How Do I Purchase PDF PUBLICATIONS FROM THIS WEBSITE?
Your confirmation email includes your download link. If you cannot find your confirmation email, please check your spam folder. You may also contact TSI to request a new download link.
WHAT IF I ACCIDENTALLY LOOSE THE THAT CONTAINS THE LINK TO MY PURCHASE BEFORE DOWNLOADING?
Your confirmation email includes your download link. If you cannot find your confirmation email, please check your spam folder. You may also contact TSI to request a new download link.
i DOWNLOADED MY PDF, BUT I CANNOT FIND IT NOW.
If your PDF'S do not automatically open, you should be able to locate the file in the default download directory on your computer. All PDF files, and have the extension '.pdf'
CAN I READ PDF'S ON ALL DEVICES (PHONES, COMPUTERS, ETC.)?
Yes, you can either purchase and download your PDF on your computer and then transfer it to your phone, or you can download your PDF directly on your phone.
HOW DO I KNOW THAT I CAN READ THE PDF ON MY DEVICE?
TSI PDF'S can be read on any device that supports the 'pdf' format. You can purchase and download your PDF directly to the device from your computer.
- Desktop or Laptop
- iPad, iPhone, iPod
- Android
- Kobo
- Chromebook
TO READ PDF'S ON MULTIPLE DEVICES, DO I NEED TO PURCHASE MULTIPLE COPIES?
No, it is only necessary to purchase one copy of an PDF, as each PDF can be used on all of your devices.
CAN I PRINT MY PDF?
Yes, PDF'S can be printed.
HOW LONG DOES IT TAKE TO DOWNLOAD A PDF?
The download time depends on the size of the PDF you order, and the speed of your internet connection. Download time generally varies between 3 seconds and 2 minutes.
WHAT IS THE RETURN POLICY FOR PDF?
We are unable to accept returns, or offer refunds on completed PDF purchases. Before completing your PDF transaction, please ensure that you are purchasing the desired title.
I AM STILL HAVING PROBLEMS AND WOULD LIKE TO CONTACT SOMEBODY.
If the above FAQs and our instructions do not answer your questions, contact sales. Please provide as much detail as possible in your message, such as:
- steps to reproduce the problem (in as much detail as possible).
- exact text of any error message (screen shots are extremely helpful).
- URLs of any error page(s) you encounter.
- date of sale.
The following information is being presented so that you can full understand the benefits of purchasing ePublications.
WHAT IS A PDF?
The abbreviation PDF is short for ‘portable document format’. It is a computer program that formats a document to make it easier for computers to share while still retaining the original formatting (fonts, text, images, etc.). PDF is the default format for static documents. The PDF document is indifferent to the device that it is displayed on, or the operating system (Apple/Microsoft) that is used. It is the standard way for people to share electronic documents.
- The problem with eBooks created with PDF is that they can be difficult to read on a small screen, such as on a cell phone, because the text and images do not flow gracefully enough to be read.
- A PDF file is an electronic file, and the basis of every electronic book (eBook). From a PDF the two major eBook formats are created, EPUB and MOBI.
What Is AN EPUB?
This is short for ‘electronic publication format.' It is a computer program that formats a document to make it easier for computers and small-screen devices to display readable text. EPUB makes the text adapt to every screen size. It can do this because it is similar to a web page, and an ebook reader is similar to a web browser. EPUB is the default format for re-flowable documents.
The EPUB format is accepted and distributed directly by most major ebook stores, including Google, Apple’s iBookstore, Barnes and Noble’s Nook, and Kobo. EPUB is also the format favored by libraries for ebook lending.
The EPUB format is accepted and distributed directly by most major ebook stores, including Google, Apple’s iBookstore, Barnes and Noble’s Nook, and Kobo. EPUB is also the format favored by libraries for ebook lending.
- The latest version of the EPUB standard is EPUB3 (the first major revision since 2007). This version implements a group of new features that aim to address key limitations in today’s ebooks. Key to this is its support for the latest web standards (HTML5, CSS3 and JavaScript).
Open Format Vs. Closed Format
Open format means that a wide range of reading devices can display the publication. Closed format means that the publication can only be read on the device that it was downloaded onto (meaning it is proprietary to one company).
- Amazon’s Kindle uses a closed format, which means that publications must be downloaded to the Kindle or can only be read on a computer or smart phone if the Kindle app is installed. Amazon has begun the process of phasing out the Mobi format in favor of its next-generation format, KF8.