Landlords Be Accessible to Your Tenants

As a landlord you need to be easily accessible, so your tenants can notify you of an emergency.  Give your tenants your cell phone number.  Even more so, make sure you can accept text messages.  If you have younger tenants, they are more inclined to text you rather than call you.

The classic argument “but then they will call at 1:00 in the morning!”  Not necessarily so, most tenants have the common sense not to do so, but in a true emergency (flooded basement, house on fire, police activity), then you would want your tenant to call (or text), no matter what time it is.

When tenants know they can reach you anytime, it builds trust, and then they will only contact you when there is a legitimate need.